Privacy Policy for FareCrunch

Last Updated: October 26, 2023

Welcome to FareCrunch! We're thrilled you're using our service to find great travel deals. Your privacy is really important to us, and we want you to feel completely comfortable and confident when you visit farecrunch.com. This Privacy Policy is here to clearly explain how we collect, use, and protect your information. Think of it as our way of being open and transparent with you.

What Information We Gather (and why!)

To help you find the best fares and improve your experience, we collect a few different types of information. Don't worry, we only collect what's necessary and always with your privacy in mind.

Information You Provide to Us: When you use FareCrunch, especially when you search for flights or create an account, you might provide us with personal details. This includes things like:

Contact Information: Your name and email address, typically when you sign up for an account, subscribe to our newsletter, or contact us directly.
Travel Preferences: Details about your desired origin, destination, travel dates, and passenger numbers. This is, of course, essential for us to perform flight searches for you!

We use this information to provide our travel search services, manage your account, send you relevant updates (if you opt-in), and respond to your inquiries.

Information We Collect Automatically: When you visit our website, some information is automatically collected from your device or browser. This helps us understand how our website is being used and how we can make it better for everyone. This includes:

Usage Data: Information about how you interact with FareCrunch, such as the pages you visit, the links you click, the time you spend on certain pages, and your search queries.
Device and Technical Information: Your IP address, browser type and version, operating system, device type, and referral source. This helps us ensure our website works correctly across different devices and browsers.

How We Use Your Information

We use the information we collect for several important purposes:

To Provide Our Services: This is our core business! We use your search queries to find and display flight options and other travel information.
To Improve Your Experience: We analyze usage patterns to understand what works well and what could be better on FareCrunch, allowing us to enhance our website's functionality and user-friendliness.
For Communication: If you've opted in, we might send you updates, newsletters, or respond to your support requests.
For Security and Fraud Prevention: We use information to help maintain the security of our website and to detect and prevent potentially fraudulent activity.
For Legal Compliance: Sometimes, we might need to use or disclose your information to comply with legal obligations.

Cookies and Similar Technologies

Like most websites, FareCrunch uses "cookies" and similar technologies (like pixels) to make your experience smoother and more personalized.

What are cookies? Cookies are small text files stored on your device that help us remember you and your preferences.
Why do we use them? We use cookies to remember your search preferences, analyze website traffic, understand which parts of our site are most popular, and for security purposes. This helps us tailor your experience and improve our services.

You have control over cookies! Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that some parts of FareCrunch might not function properly if you disable cookies.

Sharing Your Information (When and With Whom)

We respect your privacy and don't sell your personal information to third parties. We only share information in specific, limited circumstances:

With Service Providers: We work with trusted third-party service providers who help us operate our website, perform analytics (like Google Analytics), host our data, and deliver our services. These partners are legally bound to protect your information and only use it for the specific services they provide to us.
For Legal Reasons: We may disclose your information if required to do so by law, in response to a court order or subpoena, or if we believe it's necessary to protect the rights, property, or safety of FareCrunch, our users, or the public.
Business Transfers: If FareCrunch were to be involved in a merger, acquisition, or sale of assets, your information might be transferred as part of that transaction. We would ensure appropriate safeguards are in place.
Aggregated or Anonymized Data: We may share aggregated or anonymized data (which cannot be used to identify you personally) with third parties for analytics, research, or marketing purposes.

Your Choices and Rights

You have control over your personal information! Here are some of your rights:

Access and Correction: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.
Deletion: You can request that we delete your personal information. Please note that we may need to retain certain information for legal or legitimate business purposes.
Opt-Out of Marketing: If you've subscribed to our newsletter, you can unsubscribe at any time using the link provided in our emails or by contacting us.
Cookie Control: As mentioned, you can manage cookie settings through your web browser.

To exercise any of these rights, please get in touch with us using the contact details below.

Keeping Your Data Safe

We take the security of your information seriously. We implement a variety of security measures, including technical and organizational safeguards, to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While no system is 100% impenetrable, we strive to use commercially acceptable means to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We'll always post the updated policy on this page, and we'll change the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we're protecting your information.

Get in Touch!

If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please don't hesitate to reach out. We're here to help!

You can contact us at: [email protected]